Water Damaged Hard Drive

Harvey flooding forces new evacuations, as Houston braces for more rain

By Travis Fedschun Published August 28, 2017 Fox News

Tropical Storm Harvey, which made landfall late Friday as a Category 4 hurricane and has lingered dropping heavy rain as a tropical storm, sent devastating floods pouring into Houston on Sunday. The rising gray-green water chased thousands of people to rooftops or higher ground, and overwhelmed rescuers who could not keep up with the constant calls for help.”

With the recent devastation seen by hurricane Harvey, and the ever-looming threat of Irma, this Hurricane Season is proving to be a truly frightening time. With storms can come the possibility of flooding and water damage, so we here at Carolina Data Recovery wanted to take the opportunity to remind everyone about what to do should your hard drives become water damaged.

 

  1. Do not attempt to power on!!

    Water from flood and or fire residue is always contaminated with debris and particulate residue; water can & will penetrate the housing.

    Powering up a hard drive, even if it looks dry (after a water event) can cause irreparable damage to the read/write heads and/or media stack.
  2. Use a clean, lint free cloth; wipe any excess moisture from the drive & board.

    Rust/corrosion is the biggest concern here. Just lightly wipe the water from the drive & immediately place into a sealed zip lock baggie (no additional moisture in…none out.)
  3. Do not attempt to air dry hard drive or use hair dryer or other heat source.
  4. Never attempt to open the hard drive housing.
  5. Immediately seal the hard drive in a zip lock baggie making sure that it seals tightly!!  
  6. Package the drive securely (at least 2” of padding) and ship in a box, not envelope
  7. Click here for shipping address & submittal form.
  8. Ship via overnight carrier & retain tracking number for delivery verification.

If you, or someone you know, has a hard drive that was damaged by hurricanes this season we are offering free hard drive recovery evaluations, complimentary expedited service, and crediting incoming shipping costs from final recovery cost (should the above steps be followed). All recovered data will be returned via a USB 3.0 flash drive or a new hard drive, in accordance with customer wishes.

This Hurricane Season, please remember to stay safe and alert if you find yourself in an affected area. Should you ever get a damaged drive, contact us here at Carolina Data Recovery.

You have enough to worry about. Let us take care of your valuable data.


Platforms

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  • UNIX™
  • Microsoft Windows®  
  • Apple/Macintosh® 
  • NetWare®
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Recovery Services

  • USB / Memory Cards
  • Laptops / Desktops
  • External Hard Drives
  • Solid State Drives
  • RAID/NAS

Secure

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  • Chain of Custody Protocol
  • High Security Safekeeping
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  • Controlled Access 
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Client Reviews

“Great company with fantastic service! My laptop was causing me terrible issues and I was terrified that all of the valuable data that was stored on it was gone forever. I went to several different companies for help with no solution to my problem. I finally found Carolina Data Recovery and they were able to recovery all of my data that I thought I had lost forever. Friendly staff and great recovery time. I highly recommend this company! ”
– C. Haynes
“I researched a few places near me that are in the business of data recovery. When I called, I spoke with Mr. *** D****. He was optimistic that he could recover the data from our dead hard drive from our file server. He did not guarantee anything without an evaluation. I drove two hours and delivered the hard drive to him the next day personally. He checked the drive immediately while I waited. He was confident that his team could recover the data from the drive within 3 to 5 days. Surprisingly, Mr. D**** called me the next morning with the good news that his team had come in for an emergency job and completed the recovery on my hard drive during the night. They were able to recover 100% of the data. Mr. D**** was pleasant to work with. I hope I never need there services again, but If I do I would definitely work with them again. I would highly recommend.”
– Bobby M.
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