Charlotte Data Recovery Lab & Capabilities

Local, In-House Data Recovery You Can Trust

When data is lost, one of the most important questions is:
Where is the recovery actually being performed?

Carolina Data Recovery operates a dedicated data recovery lab in Charlotte, North Carolina, not a mail-in service or third-party intake location.

7508 E. Independence Blvd., Suite 124
Charlotte, NC 28227
704-536-1717

Serving the Charlotte area since 1999, we provide:

  • Free evaluations
  • No Data–No Fee policy
  • Direct, in-house recovery services

What We Recover

We handle a wide range of storage devices and systems, including:

  • Hard drives (HDD)
  • Solid state drives (SSD, NVMe)
  • RAID arrays
  • Servers
  • NAS systems

Our team works with data loss scenarios such as:

  • Deleted or formatted files
  • Physically damaged drives
  • Electrical failures
  • Firmware issues
  • Devices that are no longer detected

View all supported devices and recovery services (link to services page)


Our Charlotte Recovery Facility

All recovery work is performed on-site in our Charlotte lab, allowing for greater control, speed, and security.

Our facility includes:

  • ISO 5 (Class 100) cleanroom
    For safe internal hard drive repair and recovery
  • ACE Lab PC-3000 systems
    Advanced hardware tools for imaging, firmware access, and complex recovery cases

Learn more about our facility and cleanroom (link to facility page)


Why Local Recovery Matters

Working with a local lab provides key advantages:

  • No unnecessary shipping or third-party handling
  • Better chain of custody for sensitive data
  • Faster evaluations and turnaround times
  • Direct communication with the team performing the work

Carolina Data Recovery is not a forwarding service. We are the lab.


Our Data Recovery Process

Every case begins with a free evaluation and clear next steps.

Our process is designed to:

  • Safely assess device condition
  • Determine recoverability
  • Provide transparent pricing before work begins

See how our recovery process works (link to process page)


Emergency Data Recovery Services

For urgent situations, we offer after-hours and emergency recovery services.

Emergency Line: 704-617-0157

  • After-hours technician availability
  • Priority handling for critical cases
  • Continuous recovery work when needed

Contact us for emergency service (link to contact page)


Serving Charlotte Businesses and Individuals

We support:

  • Businesses and IT departments
  • Legal and medical professionals
  • Creative teams
  • Individual clients

Local, in-house recovery helps reduce downtime and improve communication throughout the process.

Q: What does Carolina Data Recovery do?

A: Carolina Data Recovery is a Charlotte-based data recovery company that restores data from hard drives, SSDs, RAID arrays, servers, and NAS systems.

Q: Where is your lab located?

A: Our main recovery lab is located at 7508 E. Independence Blvd., Suite 124, Charlotte, NC.

Q: Do you perform recovery work on-site?

A: Yes. All recovery work is performed in our Charlotte lab, not outsourced or shipped elsewhere.

Q: Do you have a cleanroom?

A: Yes. We maintain an on-site ISO 5 (Class 100) cleanroom for advanced recovery work.

Q: Do you offer emergency data recovery?

A: Yes. Emergency services are available after hours through a dedicated emergency line.

Q: Do you offer free evaluations?

A: Yes. We provide free evaluations and upfront pricing before any recovery work begins.

Platforms

  • Linux®
  • UNIX™
  • Microsoft Windows®
  • Apple/Macintosh®
  • NetWare®
  • VMware®
  • Recovery Services

    • USB / Memory Cards
    • Laptops / Desktops
    • External Hard Drives
    • Solid State Drives
    • RAID/NAS

    Secure

    • Strict Non-Disclosure
    • Chain of Custody Protocol
    • High Security Safekeeping
    • Confidentiality Agreement
    • Controlled Access
    • Secure Location

    Hear What Our Clients Think

    These guys/gals are really great. Ron was very professional and stayed in communication thru the entire process of our clients Data Recovery.
    David P.

    We had a hard drive failure at work, and we didn’t have a backup. We went to Ron for a free analysis and he verified there was an issue within 15 minutes. We’ve never had to deal with data recovery before, and he was willing to answer any questions. He got our data restored to a new drive within 2 days. Would definitely recommend.
    Seth Allen

    Carolina Data Recovery is terrific. We lost a RAID 5 array with critical data and we needed to recover it quickly. We spoke with 3 different venders, and Ron made a big impression over the phone. We did not regret our choice. He worked with us on shipping and priority, and within three days of placing that call we had our data back in 3 days.. HIGHLY recommended. .
    Jim B.

    Great company with fantastic service! My laptop was causing me terrible issues and I was terrified that all of the valuable data that was stored on it was gone forever. I went to several different companies for help with no solution to my problem. I finally found Carolina Data Recovery and they were able to recovery all of my data that I thought I had lost forever. Friendly staff and great recovery time. I highly recommend this company!
    C. Haynes