Pricing Policy

People call us every day and ask us how much it costs to recover their data. The truth is, we cannot accurately diagnose your hard drive problems over the phone. It’s like telling your auto mechanic that your car is making a thumping noise and then asking how much it costs to fix it. In fact, most data recovery specialists charge a per hour fee just like a mechanic. The typical fee within the industry is $100 per hour. To save you money and reduce the hassle for you, we offer free evaluations and a No Data – No Fee Guarantee. Bring or ship your hard drive to our Main Lab and we will do a quick and free evaluation. For shipping instructions or directions to our main lab please click the links.

After we’ve evaluated your drive we will give you a price quote for data recovery. The great thing about Carolina Data Recovery is that we stand behind our quotes. In other words, the price we quote is the price you pay.  If it takes us 5 hours or 50 hours to recover your data, there is no per hour charge. In simple terms, we don’t play pricing games.

We do, however, offer three levels of service based on your needs. They are:

Emergency Recovery Service
Emergency service is our fastest option for time-sensitive recoveries. Emergency cases receive priority, with typical completion in 24-36 hours.

Standard Recovery Service
Standard service is appropriate for most recoveries, with typical service of 1-5 business days.

Economy Recovery Service
Economy service is available for recoveries that are not time-sensitive, with service of up to 10 business days.

Carolina Data Recovery is trusted by everyone from the individual user all the way up to Fortune 500 corporations. We help our clients with all levels of data recovery projects across the Carolinas, Virginia, Tennessee, and Georgia. Contact us for a free quote or evaluation for all your media types from hard drives to RAID arrays, NAS units or external devices. And remember, Carolina Data Recovery operates on a no data — no fee policy, so we guarantee that you do not pay unless we recover the data that you need.