How to Choose the Right Emergency Data Recovery Service?

If your hard drive just failed, you are probably panicking. So much of your life is contained on that fragile piece of equipment, and now it's all gone. The first thing you need to do is take a deep breath. The next step is to find a qualified data recovery service. Do know how to choose the right Data Recovery Service? Keep reading to find out.

 

How Secure Is Your Data?

When you hand over your hard drive to a data recovery professional you are handing over the whole drive, not just the parts you want to recover. You want to be sure that everyone that has access to your data is going to handle it with the respect and privacy it deserves. In addition, a data recovery company, with all those drives, is a sweet target for hackers. Does the company have protections in place to keep your data safe from external threats?

 

How Long Have They Been In the Business?

Data recovery is a skill that takes time to master. You wouldn't want someone just learning to be a mechanic to work on your car without an experienced tech supervising, so why would you let this happen to your data? Asking questions about the experience level of the techs working on your drive isn't rude, its ensuring you have the best chance of recovery.

 

What Is Their Fee Structure?

Data recovery is expensive, and the last thing you want is to find out once your data is recovered that the price will be more than you expected. You should always obtain a quote up front, and the company needs to contact you for approval before starting any work that would exceed that quote. You should also check their policy on unrecoverable drives. Most companies operate on a "no data no fee" policy so you don't have to pay if no data is recovered.

Carolina Data Recovery has all the qualifications to be your data recovery company. Contact us to get a quote or learn about services we offer.

Carolina Data Recovery – Your Emergency Data Recovery Service


Platforms

  • Linux®
  • UNIX™
  • Microsoft Windows®  
  • Apple/Macintosh® 
  • NetWare®
  • VMware®

Recovery Services

  • USB / Memory Cards
  • Laptops / Desktops
  • External Hard Drives
  • Solid State Drives
  • RAID/NAS
  • Backup Tapes

Secure

  • Strict Non-Disclosure
  • Chain of Custody Protocol
  • High Security Safekeeping
  • Confidentiality Agreement
  • Controlled Access 
  • Secure Location

Client Reviews

“Carolina Data Recovery saved the day! I had an external hard drive that contained all of my personal information and pictures over the last 3 years. This hard drive had crashed leaving me in a world of panic. Carolina Data Recovery specialists were able to fully recover my lost information, keeping me updated throughout the entire process. I highly recommend Carolina Data Recovery for all your data needs! ”
– J. Hawk
“These guys/gals are really great. Ron was very professional and stayed in communication thru the entire process of our clients Data Recovery.”
– David P.
“I researched a few places near me that are in the business of data recovery. When I called, I spoke with Mr. *** D****. He was optimistic that he could recover the data from our dead hard drive from our file server. He did not guarantee anything without an evaluation. I drove two hours and delivered the hard drive to him the next day personally. He checked the drive immediately while I waited. He was confident that his team could recover the data from the drive within 3 to 5 days. Surprisingly, Mr. D**** called me the next morning with the good news that his team had come in for an emergency job and completed the recovery on my hard drive during the night. They were able to recover 100% of the data. Mr. D**** was pleasant to work with. I hope I never need there services again, but If I do I would definitely work with them again. I would highly recommend.”
– Bobby M.
“The short: Calling Ron and his team was the best decision I could have made. Words like kind, respectful, prompt, and attentive come to mind. The long: My NAS crashed. I thought I lost my entire digital life. Forget about the files and documents one accumulates and all the music, I had 30 years of family pictures, some of who are no longer with us. I was in tears. I took my NAS to a big box store where I was given very robotic service by their "geeks" and was told it could cost me thousands of dollars, it would take at least a month (but I could leap to the front of the line for an extra $100) to even find out IF it was recoverable. I decided to look for someone local and thank God I found Carolina Data Recovery. Ron was able to confirm that the data was recoverable within 48 hours and had my data back to me within 72 hours. Beyond that, Ron took time to walk me though the process and listen to my concerns. Realizing I was a mess, Ron spent an hour on the phone with me explaining what I need to do going forward to ensure that this never happens again. Backing up your data IS important - hard lesson learned. I hope to never be in this situation again, but have comfort in knowing that Carolina Data Recovery has my back. ”
– M. Patel
“Carolina Data Recovery is terrific. We lost a RAID 5 array with critical data and we needed to recover it quickly. We spoke with 3 different venders, and Ron made a big impression over the phone. We did not regret our choice. He worked with us on shipping and priority, and within three days of placing that call we had our data back in 3 days.. HIGHLY recommended. .”
– Jim B.
“We had a hard drive failure at work, and we didn't have a backup. We went to Ron for a free analysis and he verified there was an issue within 15 minutes. We've never had to deal with data recovery before, and he was willing to answer any questions. He got our data restored to a new drive within 2 days. Would definitely recommend.”
– Seth Allen
“Great company with fantastic service! My laptop was causing me terrible issues and I was terrified that all of the valuable data that was stored on it was gone forever. I went to several different companies for help with no solution to my problem. I finally found Carolina Data Recovery and they were able to recovery all of my data that I thought I had lost forever. Friendly staff and great recovery time. I highly recommend this company! ”
– C. Haynes

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