In times of data loss, trust is everything. When a hard drive fails, it’s not just about lost files – it’s about memories, business-critical documents, or irreplaceable records. Unfortunately, some data recovery providers take advantage of that urgency.
We’ve seen a growing number of customers come to us frustrated and disillusioned after experiences with companies that advertise enticingly low recovery prices—only to receive much higher quotes once their drives are in hand. What was originally presented as an affordable solution suddenly turns into a costly, unexpected bill. At that point, customers may feel pressured to proceed simply because their data is in someone else’s hands.
At Carolina Data Recovery, we believe there’s a better way.
Our Commitment to Fair, Upfront Pricing
From day one, our approach has been built on honesty, clarity, and customer respect. Here’s
what sets us apart:
• Free, On-Site Evaluations While You Wait
We don’t make guesses over the phone or hide behind vague online forms. Our evaluations are done in-house at our Charlotte lab, typically while you wait. You’ll know exactly what’s wrong with your device and what it will take to recover your data.
• Clear, Upfront Pricing
Once the evaluation is complete, we provide a fixed, no-obligation quote. There are no hidden fees. No “surprise” pricing changes. What we quote is what you pay.
• No Data, No Charge
If we can’t recover your data, you owe us nothing. That’s how confident we are in our capabilities—and how committed we are to fairness.
Why This Matters
When you choose a data recovery provider, you’re placing a great deal of trust in their hands. Your data, your privacy, and your finances are all at stake. We’ve recovered countless drives that were sent back from other labs—some deemed unrecoverable, others priced far beyond the original estimate.
Our lab regularly sees successful recoveries in cases where others have failed or inflated the cost.
The difference often comes down to both experience and ethics.
Protect Yourself: Ask These Questions Before You Send Your Drive
• Will I receive a firm quote after evaluation?
• What happens if the data isn’t recoverable?
• Is the evaluation done in-house or outsourced?
• Can I speak directly with the technician working on my device?
• Are there any hidden fees?
If a provider can’t answer these questions transparently, it’s time to think twice.
Trust Built Over Decades
Carolina Data Recovery has been proudly serving Charlotte and the surrounding region for over 30 years. We’re not a call center. We’re not a drop-off location. We’re a full-service data recovery lab with a reputation built on results, integrity, and care.
When Data Matters, So Does the Way It’s Handled.
If you or someone you know is facing data loss, we invite you to experience recovery the right way. Contact Carolina Data Recovery for a free in-person evaluation—because your trust deserves more than a sales pitch.