Huntersville Data Recovery

Huntersville Data Recovery

Carolina Data Recovery is proud to announce we are expanding our data recovery services to Huntersville, NC.  For decades, Carolina Data Recovery has provided data recovery services throughout Virginia, North Carolina, South Carolina and Georgia.  We are now offering our same great data recovery service to the Huntersville area. 

Carolina Data Recovery is trusted by Fortune 500 corporations as well as individuals, and we can help you with some of the most difficult data recovery projects. We recover data from all manufacturers of desktops, laptops, servers, external hard disks, solid state drives (SSD), RAID Arrays, NAS Units, and all other types of magnetic, optical and digital computer storage media. We’ve successfully recover data from media that has been deleted, formatted, dropped, burnt, drowned or failed due to physical malfunction. 

  • Free Quotes and Evaluations 
  • No Data - No Fee Guarantee. You do not pay unless we recover the data that you need.
  • Owned, and operated since 1999. 
  • Experienced Staff. Carolina Data Recovery engineers have a combined 60+ years of hands-on experience in physical hard drive repair.
  • All Makes and Models. We provide data retrieval and file system repair of Windows, Mac, Unix, Novell, Linux and VMware systems.
  • Fast Service. Our Charlotte, NC location houses an on-site ISO 5 (Class 100) Certified Cleanroom making it possible for Carolina Data Recovery to recover data from all types of storage devices and operating systems in as little as 24 hours.
  • Our goal is to provide state-of-the-art data recovery services, secure facilities, and data confidentiality, while offering the most cost effective hard drive data recovery services available.

Fast, Easy Service!  Give us a call and send your data recovery project to us.  We will give you a call with a free no obligation quote.  Have a question? 

Carolina Data Recovery

Huntersville Data Recovery Expert

To Schedule Service Please Call
704-536-1717
or fill out the form

24 Hour Emergency Service Please Call
(704)-617-0157

Shipping Instructions

When shipping any type of media, and especially hard drives, it is extremely important that your media is packaged carefully to avoid any additional damage during shipment. Proper packaging will ensure a greater degree of recovery of your data. Three (3) easy steps will insure a safe delivery of your media to one of our facilities. 

1. If possible, wrap the media in an anti-static material.

2. Pack the media in a box twice the size of the media, using foam, bubble or any anti-shock / vibration material. This is to ensure that the media does not move around in the package during shipment.

3. Download the Service Request form below, print, complete, and include in the box.

 

Service Request form

 

Please ship or bring to:

Carolina Data Recovery
ATTN: Recovery Lab
7512 E. Independence Blvd, Suite# 100
Charlotte, NC 28227

You will be contacted when the media evaluation process is complete.

Contact Info

Carolina Data Recovery

Main Recovery Lab
7512 E Independence Blvd., Suite 100
Charlotte, NC 28227

Satellite Receiving Station
3440 Toringdon Way, Suite 205
Charlotte, NC 28277

980-265-2321 Satellite Receiving Location (9-5) M-F

704-536-1717 - Main Data Recovery Lab
(6AM-3:30PM) Monday-Thursday (6AM-Noon) Friday

704-617-0157 After Hours, Weekends or Holidays

704-536-8226 fax

FAQs

Q: What operating and file systems can you recover data from?

A: Our recovery engineers are versed in the following operating/file systems;

  • Windows - (NTFS and FAT32)
  • Apple Macintosh - (HFS, HFS+, Xsan)
  • Linux - (Ext2, Ext3, Ext4, Reiser4 and FS, XFS, JFS, ZFS and BtrFS)
  • Unix, Novell NetWare, Sun Solaris, QNX, & BSD based systems
  • VMFS
  • MS-DOS - (FAT-12, FAT-16)
  • OS/2 - (HPFS)

Q: What is your success rate?

A: If we receive the media in an "as failed" state, before any recovery attempts are made, our success rate is over 95%. (Important see "Can I recover my data using software utilities?")


Q: Will data recovery void my warranty?

A: No. Carolina Data Recovery is authorized by all the major hard drive manufacturers to open sealed hard drive mechanisms without voiding the original warranty.


Q: What is the cost of data recovery?

A: Every case is different. Data recovery costs are driven solely by the difficulty of recovery ( i.e. resources/technical expertise required- total time involved) and level of service. A full diagnostic test(free) of the failed media is required to arrive at an exact cost.

Feel free to call with a description of the failure such as; circumstances leading up to failure, current observations, any recovery attempts made, and turn-around time required, for an estimated cost.


Q: How will my data be returned?

A: Data will be returned via the media of your choice(additional charges may apply). We typically return the data on new USB 3.0 external hard drives which can be utilized for future backup purposes.


Q: Can you provide emergency same-day turnaround?

A: We do provide emergency service. We’ll start within 1 hour of receipt and work 24/7 until it’s completed. Most projects are completed within 4-36 hours depending on the severity of damage.


Q: What happens to my old drive?

A: We will hold onto your old hard drive for 15 days to ensure that there are no problems with your returned data. At the end of 15 days, all data on the hard drive will be electronically erased and your old hard drive will be securely dismantled and recycled.

If your old drive is needed for warranty return, we will return it in an "as received condition" with your recovered data, and store a copy of your recovered data on our secure servers for 5 business days.


Q: Can I recover my data using software utilities?

A: Maybe, but only on a properly functioning hard drive and not recommended unless you can weather losing your data if something goes wrong; and never on any hard drive that has mechanical/electronic and/or read issues. Approximately 80% of all unrecoverable data is directly related to previous failed recovery attempts.

Many drives that would normally be fully recoverable may be reduced to a partial recovery or even no data recovery at all, if not properly processed.

All recovery utilities process read instabilities differently, but most will continue trying to recover the data until the drive stops communicating or crashes. In addition to read attempts the hard drive will also be attempting to run self-tests, remap problem sectors, and update firmware. Which is why no recovery software should be utilized on any hard drive that has mechanical/electronic and/or read issues.

When recovery software sends a read command to the drive one of 2 things happen; 1-data is read and successfully recovered or if read command is not successful, software will send commands to re-try up to 500 or more times until it is read, the machine hangs or the drive crashes (in many cases, making the data completely unrecoverable).


Q: What is an ISO Class 5 work area?

A: A contained space where provisions are made to reduce contamination and control other environmental parameters such as temperature, humidity and pressure. The key component is the High Efficiency Particulate Air (HEPA) filter that is used to trap particles that are 0.3 micron and larger in size.

Our work areas are certified ISO 14644-1 Class 5—the same certification standard that original storage device makers adhere to during the manufacturing process.

Reviews

"My iMac Fusion hard drive crashed and I took it to two different places first including Apple to see if something could be fixed without data recovery and it could not. I took my hard drives to another data recovery place in town and it took 3 weeks with me having to hound them before I was finally told there was nothing they could do. I should have taken it to Carolina Data Recovery first. Ron was amazing and in just two days he was able to let me know he could get about 95% of everything back and he sure did. He is extremely professional and very quick responding back to me. When I thought all hope was lost, he saved my digital life and photos of my son's birth, honeymoon, wedding... memories that could have been gone forever if I had listened to the other place. Pricing was very reasonable and I would recommend Carolina Data Recovery in a second to anyone that had a hard drive crash. DO NOT GO ANYWHERE ELSE!"
-Jordan DeVore

"Years ago, I backed up all my family photos onto an external hard drive for safekeeping. Then my Mac desktop failed. Thank goodness for backups! But then... the external hard drive failed, taking my family photo history with it. I was devastated, and waited years to take it in anywhere, afraid of a) the cost of recovery, and b) the possibility that it might be non-recoverable. But I finally decided it was time to face the music, so I brought them both to Ron. He was sympathetic and encouraging, and managed to recover most of the data within a single weekend, at a price I was able to afford. Thank you!!"
-Amy Sage Boyd

"My life and career flashed before my eyes... after accidentally deleting a folder of work containing 2 years’ worth of customers projects... after realizing I had a backup - the backup drive I had stored my files would not mount. Yes, bad day! Faced with an epic disaster, I started looking for recovery options. Before sending the drive to New Jersey with a one week turnaround time... I did a search and discovered CD-R was around the corner from me. I headed over to CD-R, Ron looked at the drive and said, "no problem" ... OMG! Saved... Life began again."
-Daniel Rose

"I've been sitting on a hard drive that I'd given up hope on recovering some old photos. Carolina Data Recovery was confident, professional, quick, and successful. Don't risk your data with sweaty backroom tinkerers; use the best. Totally worth the cost and the drive up to Charlotte."
-Philip Thompson

"They were professional, quick, solved all my problems, and were very communicative throughout the whole process. Really thought we were sunk but they had the capabilities to do things others around town seemed unable to do and we got ALL of our information back. The asking is high but it’s worth the price if you have a unique problem and are in a bind!"
-Matthew Marenna

"Safely recovered all our data at a fair price compared to the competition. Experience was very positive. Ron went out of his way to accommodate my busy schedule and to provide professional advice. I called several other companies; very glad I picked Carolina Data Recovery."
-Jonathan Skolrood

Client Reviews

“Carolina Data Recovery is terrific. We lost a RAID 5 array with critical data and we needed to recover it quickly. We spoke with 3 different venders, and Ron made a big impression over the phone. We did not regret our choice. He worked with us on shipping and priority, and within three days of placing that call we had our data back in 3 days.. HIGHLY recommended. .”
– Jim B.
“Carolina Data Recovery saved the day! I had an external hard drive that contained all of my personal information and pictures over the last 3 years. This hard drive had crashed leaving me in a world of panic. Carolina Data Recovery specialists were able to fully recover my lost information, keeping me updated throughout the entire process. I highly recommend Carolina Data Recovery for all your data needs! ”
– J. Hawk
“These guys/gals are really great. Ron was very professional and stayed in communication thru the entire process of our clients Data Recovery.”
– David P.

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