The Right Data Recovery Service - How Do I Find It?

Data recovery is not something to be taken lightly. It doesn't matter whether you're a business professional, student or homemaker, the things you have saved are important to you, and that's what matters. With that in mind, there are some important aspects on how to choose the right data recovery service.

First, you want to choose a company with a good reputation. Questions for this might include:

  • Are they a member of the Better Business Bureau?
  • Are they a chamber member?
  • What do others say about the company you're considering?
  • Are there reviews about the company, and if so, what do they say?

Next, you'll want to consider their qualifications. You wouldn't want a dentist doing brain surgery, right? So, think about this:

  • How long have they been in the business and is this their specialty?
  • What, if any, certifications do they possess?
  • Do they have a Clean Room to work in?
  • Are they highly recommended? Are they recommended at all?
  • What types of media are they able to recover and does that fit your need? You may have a hard drive, RAID NAS system, solid state or tape drive.
  • What types of systems do they have experience with? Someone who specializes in Windows won't be able to do as good a job on, say, a Linux base.

You'll also want to ask some more specific questions, because they certainly matter. For instance, you'll want to know if they do the recovery in-house or if they send it to a shop elsewhere. In-house recovery is always the better option. At Carolina Data Recovery, you have the option of bringing your media in, talking with a technician in person and really knowing the person who will be taking care of your project.

And finally, what happens if your data cannot be recovered? Carolina Data Recovery has a "No Data - No Pay" policy. You can contact us.


Platforms

  • Linux®
  • UNIX™
  • Microsoft Windows®  
  • Apple/Macintosh® 
  • NetWare®
  • VMware®

Recovery Services

  • USB / Memory Cards
  • Laptops / Desktops
  • External Hard Drives
  • Solid State Drives
  • RAID/NAS
  • Backup Tapes

Secure

  • Strict Non-Disclosure
  • Chain of Custody Protocol
  • High Security Safekeeping
  • Confidentiality Agreement
  • Controlled Access 
  • Secure Location

Client Reviews

“Great service! Great company! After bringing my computer to three other companies - all who said my data was lost and gone forever - Carolina Data Recovery found and restored it as easy as 1 - 2 - 3. After all the ups and downs and horrors of computer problems, I'm so glad I found a place to go!”
– Anne Fiala
“Carolina Data Recovery saved the day! I had an external hard drive that contained all of my personal information and pictures over the last 3 years. This hard drive had crashed leaving me in a world of panic. Carolina Data Recovery specialists were able to fully recover my lost information, keeping me updated throughout the entire process. I highly recommend Carolina Data Recovery for all your data needs! ”
– J. Hawk
“I thought I had lost the last 15 years of my life in pictures, but they were able to recover them! Such a relief! Worth every penny!”
– Shannon M.
“The short: Calling Ron and his team was the best decision I could have made. Words like kind, respectful, prompt, and attentive come to mind. The long: My NAS crashed. I thought I lost my entire digital life. Forget about the files and documents one accumulates and all the music, I had 30 years of family pictures, some of who are no longer with us. I was in tears. I took my NAS to a big box store where I was given very robotic service by their "geeks" and was told it could cost me thousands of dollars, it would take at least a month (but I could leap to the front of the line for an extra $100) to even find out IF it was recoverable. I decided to look for someone local and thank God I found Carolina Data Recovery. Ron was able to confirm that the data was recoverable within 48 hours and had my data back to me within 72 hours. Beyond that, Ron took time to walk me though the process and listen to my concerns. Realizing I was a mess, Ron spent an hour on the phone with me explaining what I need to do going forward to ensure that this never happens again. Backing up your data IS important - hard lesson learned. I hope to never be in this situation again, but have comfort in knowing that Carolina Data Recovery has my back. ”
– M. Patel
“Great company with fantastic service! My laptop was causing me terrible issues and I was terrified that all of the valuable data that was stored on it was gone forever. I went to several different companies for help with no solution to my problem. I finally found Carolina Data Recovery and they were able to recovery all of my data that I thought I had lost forever. Friendly staff and great recovery time. I highly recommend this company! ”
– C. Haynes
“We had a hard drive failure at work, and we didn't have a backup. We went to Ron for a free analysis and he verified there was an issue within 15 minutes. We've never had to deal with data recovery before, and he was willing to answer any questions. He got our data restored to a new drive within 2 days. Would definitely recommend.”
– Seth Allen
“Carolina Data Recovery is terrific. We lost a RAID 5 array with critical data and we needed to recover it quickly. We spoke with 3 different venders, and Ron made a big impression over the phone. We did not regret our choice. He worked with us on shipping and priority, and within three days of placing that call we had our data back in 3 days.. HIGHLY recommended. .”
– Jim B.

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